Returns & Exchanges

At Boozyshop, we want you to be completely satisfied with your Essence Makeup purchase; however, if you are not happy with your items, you can return them within 14 days of receipt provided they are unopened and in their original packaging.

1

Register Your Return

Log in to your Boozyshop account or use our returns portal to select the Essence products you wish to return and receive your unique return label.

2

Pack Your Items

Carefully place the unused beauty products in their original packaging and ensure the box is securely sealed to prevent damage during transit.

3

Ship the Parcel

Drop off your package at a local shipping point using the provided label and make sure to keep your track-and-trace receipt for reference.

4

Receive Your Refund

Once our warehouse team has inspected and approved the returned items, your refund will be processed to your original payment method within 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing